Knowledge Base

Help & Knowledge Base

Guides and explanations for all KiDig features — from initial setup to reporting.

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13available articles

4topic areas

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Quick starts

Jump straight into the most common setup, admin, and time-tracking questions.

Time Tracking

Framework Duty Plan vs. Average Daily Hours

Understand the two tariff models in KiDig — fixed weekly schedules (Rahmendienstplan) and evenly distributed average daily hours — and when to use each.

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Time Tracking

Time Additions

How KiDig calculates TVöD 8.1 surcharge rates for night work, Saturdays, Sundays, public holidays, and special days like December 24 and 31.

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Absences

Reporting Sick Leave

How employees report sick days in KiDig, what options are available, and how sick leave affects time tracking and balances.

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Absences

Submitting and Managing Vacation Requests

How to submit vacation and leave requests in KiDig, the approval workflow, auto-approve settings, overlap detection, and budget tracking.

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Time Tracking

Log working hours, understand tariff models and review surcharges.

5 articles

Framework Duty Plan vs. Average Daily HoursUnderstand the two tariff models in KiDig — fixed weekly schedules (Rahmendienstplan) and evenly distributed average daily hours — and when to use each.

Time AdditionsHow KiDig calculates TVöD 8.1 surcharge rates for night work, Saturdays, Sundays, public holidays, and special days like December 24 and 31.

Automatic Break DeductionHow KiDig applies mandatory break deductions based on German labour law (ArbZG §4), and how to configure break rules for your facility.

Keywords and Their EffectsA complete reference of all keyword types in KiDig — what each one does to time calculation, target hours, and leave balances.

Disposal Time vs. Irregular Disposal TimeThe three interval types in KiDig — Care Time, Disposal Time, and Irregular Disposal Time — and why the distinction matters for KVJS staffing calculations.

Absences

Report sick leave and manage vacation requests.

2 articles

Reporting Sick LeaveHow employees report sick days in KiDig, what options are available, and how sick leave affects time tracking and balances.

Submitting and Managing Vacation RequestsHow to submit vacation and leave requests in KiDig, the approval workflow, auto-approve settings, overlap detection, and budget tracking.

Administration

Configure permissions, contracts, closed days and public holidays.

5 articles

Roles and Permissions: Who Can Do What?An overview of the four user roles in KiDig — Employee, Admin, Administration, and Super Admin — and what each role can access and modify.

Employment Contracts and Hour SettingsHow to configure employee contracts in KiDig — weekly hours, workdays, employee types, validity periods, and how contract settings drive time calculations.

Facility Closed Days and Their EffectsHow to configure facility closed days (Schließtage) in KiDig, how they affect vacation balances, and how group-level overrides work.

Public Holidays and Federal State SettingsHow KiDig automatically detects public holidays based on your federal state, how target time is credited, and how to handle special days like December 24 and 31.

Why Is an Employee No Longer Visible?The most common reasons why an employee disappears from the KiDig employee list — and how to find and fix the issue.

Account

Manage your password and login credentials.

1 articles

Resetting Your PasswordHow to reset your KiDig password — both as an employee using self-service and as an admin resetting a staff member's password.

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